IGNOU Assignment Marks Not Updated in Grade Card? Here’s Your Complete Solution Guide 2025
Frustrated with missing assignment marks? You’re not alone. Thousands of IGNOU students face this issue every semester. This comprehensive guide provides proven solutions to get your assignment marks updated quickly.
Quick Answer: Why Are My IGNOU Assignment Marks Not Showing?
The most common reasons for delayed assignment marks are:
- Normal processing time: 30-60 days after deadline
- Evaluation backlog: High volume during peak seasons
- Data entry delays: Manual processing errors
- Incomplete submissions: Missing documents or incorrect details
- Technical glitches: System updates and maintenance
Good News: 95% of missing marks issues are resolved within 2-3 weeks using the methods outlined below.
Step 1: Check Your Assignment Status (Do This First!)
Before contacting anyone, verify your submission status through the official portal.
How to Check Assignment Status Online
- Visit Official Portal: https://isms.ignou.ac.in/changeadmdata/StatusAssignment.asp
- Enter Details:
- Your 9 or 10-digit Enrollment Number
- Select Program Code (BAG, MCOM, MEG, etc.)
- Click Submit to view status
Understanding Status Messages
| Status Message | Meaning | Action Required |
|---|---|---|
| “Received and In Process” | Being evaluated | Wait 15-30 days |
| “Checked” | Evaluation complete | Marks should appear soon |
| “Marks Awarded” | Marks assigned | Contact RC if not in grade card |
| “Not Received” | Assignment missing | Re-submit immediately |
Step 2: Understanding IGNOU Assignment Processing Timeline
Normal Processing Timeline
- Submission to Evaluation: 15-20 days
- Evaluation Process: 10-15 days
- Data Entry to System: 5-10 days
- Grade Card Update: 2-5 days
- Total Timeline: 30-60 days (can extend to 90 days during peak periods)
Peak Seasons (Expect Longer Delays)
- March-April: After December session assignments
- September-October: After June session assignments
- Festival periods: Additional 10-15 day delays
Step 3: When to Take Action (Timeline Guidelines)
Wait Period Guidelines
- Less than 45 days: Normal processing time – be patient
- 45-60 days: Start monitoring closely
- 60+ days: Time to take action
- 90+ days: Escalate immediately to higher authorities
Step 4: Contact Your Study Centre (First Line of Action)
What to Do
Best Time to Visit: Weekends during counseling sessions (10 AM – 4 PM)
Essential Documents to Carry
✅ IGNOU Student ID Card ✅ Assignment submission receipt (crucial proof) ✅ Online submission confirmation (screenshot if submitted online) ✅ Current grade card printout ✅ Assignment status printout from official portal
Questions to Ask Study Centre Coordinator
- “Have my assignments been evaluated?”
- “When were the marks forwarded to Regional Centre?”
- “Is there any issue with my submission?”
- “Can you provide written confirmation of marks forwarding?”
What Study Centre Should Provide
- Written acknowledgment of your inquiry
- Status of evaluation for each assignment
- Expected timeline for marks reflection
- Contact person at Regional Centre if escalation needed
Step 5: Email Your Regional Centre (Professional Escalation)
How to Find Your Regional Centre Email
- Visit ignou.ac.in
- Go to “Regional Services” → “Regional Centres”
- Find your state → Locate your RC → Get contact details
Email Template for Regional Centre
Subject: Urgent: Non-updation of Assignment Marks – Enrollment [Your Number]
Dear Regional Director,
I am writing to bring to your attention the non-updation of my assignment marks
in the grade card despite submission well within the deadline.
Student Details:
- Name: [Your Full Name]
- Enrollment Number: [Your Enrollment Number]
- Program: [Your Program Name and Code]
- Session: [Current Session - July 2025]
Issue Details:
- Assignments submitted on: [Date]
- Submission method: [Study Centre/Online]
- Courses affected: [List course codes]
- Days since submission: [Number of days]
I have already contacted my Study Centre ([Study Centre Name and Code]) on
[Date] and was informed that marks have been forwarded to your office.
I request your urgent intervention to update my assignment marks in the grade
card to avoid any delay in my academic progress.
Attached Documents:
1. Assignment submission receipts
2. Current grade card
3. Assignment status screenshot
I look forward to your prompt action and response.
Thank you.
[Your Name]
[Your Contact Number]
[Your Email Address]
Follow-up Timeline
- Wait 7 working days for response
- Send gentle reminder if no response
- Escalate to IGRAM after 15 days
Step 6: Use IGNOU Grievance Portal (IGRAM) – Final Escalation
When to Use IGRAM
- No response from Regional Centre after 15 days
- Unsatisfactory response received
- Multiple courses affected
- Urgent deadline approaching (exam form filling, etc.)
How to File Grievance on IGRAM
- Visit Portal: http://igram.ignou.ac.in
- Register/Login with your details
- Select Grievance Category: “Assignment”
- Choose Sub-category: “Updation of Marks”
- Fill Details Accurately:
- Enrollment number
- Program details
- Specific issue description
- Timeline of your efforts
- Attach Documents:
- Submission receipts
- Email communications
- Grade card screenshots
- Submit and Save grievance number
IGRAM Response Timeline
- Acknowledgment: Within 24 hours
- Investigation: 7-15 working days
- Resolution: 15-30 working days
- Status Updates: Available online with grievance number
Pro Tips to Prevent Future Issues
During Assignment Submission
✅ Keep physical receipts – Don’t rely only on digital confirmations ✅ Take photos of submitted assignments ✅ Submit early – Avoid last-minute rush ✅ Double-check details – Ensure correct enrollment number and course codes ✅ Follow format guidelines – Proper cover page and binding
Regular Monitoring
✅ Check status monthly using official portal ✅ Screenshot important pages for records ✅ Maintain communication log with dates and responses ✅ Keep backup copies of all documents
Common Mistakes That Delay Assignment Marks
Submission Errors
❌ Incorrect enrollment number on assignment ❌ Missing assignment cover page ❌ Wrong course code mentioned ❌ Incomplete assignment (missing questions) ❌ Late submission without proper acknowledgment
Follow-up Errors
❌ Not keeping submission receipts ❌ Waiting too long before taking action ❌ Incorrect contact information for Study Centre/RC ❌ Impatient follow-up – contacting daily instead of waiting reasonable time ❌ Not documenting communications
Emergency Situations: What to Do
If Exam Forms Are Due Soon
- Contact Regional Centre immediately by phone
- Visit Regional Centre in person if nearby
- File urgent grievance on IGRAM mentioning exam form deadline
- Request provisional grade card if available
If Multiple Sessions Affected
- List all affected sessions chronologically
- Gather all submission proofs together
- File comprehensive grievance covering all sessions
- Consider visiting IGNOU headquarters if amount is substantial
Alternative Solutions and Workarounds
If Original Receipts Are Lost
- Visit Study Centre with ID proof for duplicate receipt
- Check email confirmations for online submissions
- Bank statements showing assignment submission fees
- Witness statements from fellow students (last resort)
If Study Centre Is Unresponsive
- Contact Study Centre Head directly
- Reach out to Regional Centre immediately
- File IGRAM complaint mentioning Study Centre non-cooperation
- Contact IGNOU Student Helpline: 1800-11-4066
Success Stories and Timeline Examples
Case Study 1: Quick Resolution (15 days)
Issue: BA student’s assignment marks missing for 2 months Action: Direct email to Regional Centre with proper documentation Result: Marks updated within 15 days
Case Study 2: IGRAM Success (30 days)
Issue: MBA student’s entire semester marks missing Action: IGRAM grievance with complete documentation Result: All marks updated and apology letter received
Case Study 3: Study Centre Visit (7 days)
Issue: Assignment submitted but showing “Not Received” Action: Personal visit to Study Centre with receipt Result: Data entry error corrected within a week
Frequently Asked Questions (FAQ)
Q1: How long should I wait before contacting anyone about missing marks?
A: Wait at least 45 days after assignment deadline. If it’s beyond 60 days, start taking action immediately.
Q2: Can missing assignment marks affect my final result?
A: Yes, assignment marks are mandatory for final result compilation. Missing marks can delay your degree/diploma.
Q3: What if I submitted assignments online but have no receipt?
A: Check your email for submission confirmation. Also, log into the submission portal to see if there’s a submission history.
Q4: My Study Centre coordinator is not helpful. What should I do?
A: Document the lack of cooperation and directly contact your Regional Centre. Mention Study Centre’s non-cooperation in your communication.
Q5: Can I get a duplicate submission receipt if the original is lost?
A: Yes, visit your Study Centre with proper ID proof. They can issue a duplicate receipt from their records.
Q6: What if my assignments were evaluated but marks are still not in grade card?
A: This indicates a data entry issue between Study Centre and Regional Centre. Contact your Regional Centre directly.
Q7: How do I know if my Regional Centre has received the marks from Study Centre?
A: Email your Regional Centre asking for confirmation. They can check their system for received evaluation data.
Q8: Can I submit fresh assignments if the original ones are lost?
A: Generally, no. IGNOU doesn’t allow re-submission unless it’s a proven case of university error. Focus on tracing the original submissions.
Important Contact Information
IGNOU Helpline Numbers
- Student Helpline: 1800-11-4066 (Toll-free)
- Assignment Related: 011-29571215
- Grade Card Issues: 011-29571301
Email Addresses
- General Queries: info@ignou.ac.in
- Assignment Issues: assignment@ignou.ac.in
- IGRAM Support: igram@ignou.ac.in
Office Hours
- Monday to Friday: 9:30 AM to 6:00 PM
- Study Centres: Usually weekends 10:00 AM to 4:00 PM
Conclusion: Stay Persistent But Patient
Getting your IGNOU assignment marks updated requires patience, proper documentation, and systematic follow-up. Most issues are resolved within 30 days if you follow the correct procedure.
Key Takeaways: ✅ Always keep submission receipts – Your most important tool ✅ Follow the escalation hierarchy – Study Centre → Regional Centre → IGRAM ✅ Document everything – Emails, calls, visits ✅ Be professional in all communications ✅ Stay persistent but allow reasonable response time
Remember: IGNOU processes millions of assignments each year. While delays can be frustrating, following the proper channels almost always resolves the issue successfully.
Last Updated: August 29, 2025 | Source: IGNOU Official Guidelines and Student Experiences Tags: #IGNOU #AssignmentMarks #GradeCard #DistanceLearning #IGRAM #StudentHelp