Return Policy

At IGNOUManch.com, customer satisfaction is a priority, but due to the educational nature of the products and services, a specific refund policy applies.

Non-Refundable Products
Handwritten Assignments & Physical Books: Once purchased, these physical items are strictly non-refundable. To ensure accuracy and quality, these items are explicitly confirmed with the customer before the order is processed.
Digital Products Refund Eligibility
While utmost care is taken to provide accurate digital resources, refunds for digital products are only considered under the following conditions:

You must provide concrete proof (e.g., a screenshot or email) of an error or issue within 7 days of purchase.
Exclusions: Refunds will not be issued under any circumstances for:
Incorrect purchases made by the customer.
Dissatisfaction with the content after receiving a confirmed order.
Misuse or unauthorized sharing of digital products, which violates the platform's terms of service.
The Refund Process
Submit a Request: All refund requests must be initiated via email at contact@ignoumanch.com or through WhatsApp at +91 7206239067.
Include Details: Your request must include your complete order details alongside a detailed description of the issue.
Processing: Upon successful verification of the error, approved refunds will be processed back to the original payment method within 7-10 business days.