Return & Refund Policy

Thank you for shopping at ignoumanch.com, operated by AR Digital Media. We want to ensure you have a clear understanding of our strict policy regarding returns and refunds for both physical and digital products.

1. General Rule: All Sales Are Final

Except as explicitly stated in Section 2, all sales are final. We do not offer returns, refunds, or exchanges for any products, whether physical or digital, under any circumstances. We will not process refunds for buyer's remorse, accidental purchases, dissatisfaction with the product content, or any other reason outside of receiving an incorrect item.

2. Sole Exception: Wrong Product Delivered

We provide returns and refunds strictly and only in the event that the wrong product was delivered to you. This single exception applies to both:

* Physical Products: The physical item delivered to your shipping address does not match the item specified on your order receipt.
* Digital Products: The digital file, download link, or portal access provided to you does not match the digital product you purchased.

3. How to Report a Wrong Product Delivery

If you received the wrong physical or digital product, you must contact us within a reasonable timeframe (e.g., 48 hours) of receiving the delivery or digital access.

To initiate a claim, you must provide us with the following:

* Your full name and order number.
* Clear photographic evidence of the incorrect physical product received, or a clear screenshot showing the incorrect digital file/access.
* The name of the correct product you originally ordered.

4. Resolution for Wrong Products

Once our team reviews your evidence and verifies that the wrong product was indeed delivered:

* For Physical Products: We will provide instructions for returning the incorrect item. Upon receipt of the returned item, we will either ship the correct product to you at no additional cost or issue a full refund to your original payment method, at our discretion.
* For Digital Products: We will promptly grant you access to the correct digital file or portal. If we are unable to provide the correct digital product, a full refund will be issued.

5. Contact Information

To report a wrong product delivery, please contact our support team at:

AR Digital Media
Shiv Colony, Jind, Haryana 126102, India
ignoumunch@gmail.com
7206239067