At IGNOUManch.com, customer satisfaction is our priority. However, due to the nature of our products and services, we have a specific refund policy in place. Please read the following terms carefully before making a purchase.

1. Non-Refundable Products

Handwritten Assignments & Physical Books:

  • Once purchased, handwritten assignments or books are non-refundable.
  • These items are confirmed with the customer before the order is processed to ensure accuracy and quality.

2. Refund Eligibility for Digital Products

We take utmost care to provide accurate digital products. However, if a mistake occurs on our end, refunds will be processed under the following conditions:

  • Incorrect File Provided: If the digital product you purchased contains an incorrect file due to a company error, you are eligible for a refund.
  • To request a refund, you must provide proof (e.g., screenshot or email) of the issue within 7 days of purchase.

3. Refund Process

  • Refund requests must be submitted via email to contact@ignoumanch.com or through WhatsApp at +91 7206239067.
  • Include your order details and a description of the issue.
  • Upon verification of the error, refunds will be processed within 7-10 business days to the original payment method.

4. Exclusions

Refunds will not be issued for:

  • Incorrect purchases made by the customer.
  • Dissatisfaction with the content after receiving a confirmed order.
  • Misuse or sharing of digital products, which violates our terms of service.

5. Changes to Refund Policy

IGNOUManch.com reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about our Refund Policy, please feel free to contact us:

Thank you for your understanding and trust in IGNOUManch.com.